Frequently Asked Questions

We provide a wide range of custom and ready-made packaging solutions including boxes, pouches, cartons, tubes, and sustainable options for various industries such as food, cosmetics, electronics, jewelry, and more.

Yes. Our team can assist you in developing fully customized packaging — from structure and materials to print, finishes, and branding — tailored to your specific needs.

Our MOQ varies depending on the product type and customization required. For most custom orders, the minimum starts at 1,000 units. However, some stock products are available in smaller quantities.

Standard lead times for custom packaging range from 10 to 25 business days after final artwork approval. Stock items are typically shipped within 2–5 business days.

Due to the made-to-order nature of custom packaging, we generally do not accept returns. However, if your order arrives damaged or incorrect, we’ll work quickly to resolve the issue.

Yes. We ship globally and can provide logistics support, including DDP (Delivered Duty Paid) services depending on your location and volume.

All our products go through a strict multi-step quality control process, including material inspection, print verification, and final structural checks before shipment.

We produce packaging based on the specific set of client needs - let your dedicated representative know your specific requirements and we will ensure they are included in the packaging specifications.

Absolutely. We offer stock samples free of charge and custom pre-production samples at a nominal fee, which is often credited toward your full order.